Reservationless MeetMe

Frequently asked questions (FAQ)

When can I begin to use my account?

What information should I give to someone invited to my conference?

What do I need in order to join a meeting?

What happens if I enter my conferencing passcode incorrectly?

What if I need help during the conference?

How do I alter the announcement on the Reservationless MeetMe service when someone joins a call?

How do I change my conference settings? (i.e. Music on Hold to Interactive, Meeting Entry Name Announce to Tone Entry, etc.)

What is a Reservationless MeetMe dial-in number?

Where can I find a list of Reservationless MeetMe dial-in numbers?

In which countries is Reservationless MeetMe available?

How do I improve the sound quality of my call?

What is a local toll-free number?

What is an international dial-in number?

When can I begin to use my account?

Immediately, there is no need to activate it. Simply follow the steps in the Reservationless MeetMe Reference Guide.

What information should I give to someone invited to my conference?

Simply tell your participants what time the meeting will start and give them the dial-in telephone number and the participant passcode.

What do I need in order to join a meeting?

All you need is a touch-tone phone, the dial-in number and passcode.

What happens if I enter my conferencing passcode incorrectly?

For the first two attempts, you will be asked to try your passcode again. After the 3rd attempt, you will hear a message stating that either the passcode is invalid or the Chairperson has locked the conference. You should either confirm your passcode and dial again or contact the conference chairperson for assistance. If you need additional assistance, please call the JPMC Conferencing Help Desk on toll free 888-433-0995 or globally on 617-786-4211.

What if I need help during the conference?

Simply press * 0 to reach a conference coordinator, who will be happy to assist you.

How do I alter the announcement on the Reservationless MeetMe service when someone joins a call?

Reservationless MeetMe settings can be changed online or via the Help desk. Options for both entry and exit of participant, include: no announcement, a tone, a generic announcement Someone has joined the call, or a personal announcement that gives the participant's name.

How do I change my conference settings? (i.e. Music on Hold to Interactive, Meeting Entry Name Announce to Tone Entry, etc.)

It's simple:

  • Go to the MyMeeting Manager Portal at www.jpmcconferencing.com/mymeetingmanager/jpmc
  • Click on My Account
  • Under the My Conference Details section , select Change Standard Audio Settings
  • Save your changes by clicking on Save Values

What is a Reservationless MeetMe dial-in number?

A Reservationless MeetMe dial-in number allows international participants to dial into the conference calls using a local dial-in number.

Local numbers are easier to dial and more cost-effective than using international numbers.

Where can I find a list of Reservationless MeetMe dial-in numbers?

To view your complete list of Global Access Numbers, visit the Find Your Global Access Numbers page on our website.

In which countries is Reservationless MeetMe available?

Reservationless MeetMe is available from over 70 countries. To view your complete list of Global Access Numbers, visit the Find Your Global Access Numbers on our website.

How do I improve the sound quality of my call?

* 6 Mute on/off - If you are in a noisy environment or on a mobile phone, you can mute your own line. Participants can mute their own line when not speaking. This will reduce background noise levels in the conference call.

Try not to use a speaker phone. If unavoidable, use the mute function stated above when not speaking and move away any projectors from the microphones.

* 0 Operator assistance - Use this function if you still find you have sound problems and a Conference Coordinator will help you to resolve any audio problems.

What is a local toll-free number?

A local toll-free phone number is a toll-free number participants can use to dial-in.

What is an international dial-in number?

An international dial-in number allows participants from over 70 countries to join the call with a local dial-in number, saving them the cost of an international call.

Training

 

Self-paced training

Help desk

 

For help during your call key *0
Important note for Cisco audio users ›

  • US toll free
    1 888 433 0995
  • US toll
    +1 617 786 4211
  • UK freefone
    0800 636 568
  • UK direct
    +44 (0)20 7402 0615
  • Asia Pacific direct
    +852 3011 4956